As of Jan 3, 2017 the NNA is transitioning to online-only verification of Signing Agent Credentials. Downloadable certificates will no longer be provided.
How do I obtain a physical copy of my background check?
As a friendly reminder, your background check is available in print-ready electronic form by logging in. To obtain a FREE copy of your report by mail, send a written request to:
This request must include your name, date of birth, NNA number, mailing address, a copy of your driver's license, the words "National Notary Association applicant", the phrase "I would like a copy of my report", and your signature.
Backgrounds Online
NNA Report Request Department
1915 21st Street
Sacramento, CA 95811
How do I check on the status of my background check in progress?
You may check on the status of your background check by logging in. Please keep in mind that your background check may take up to ten days to complete and that many variables determine the length of time required for each individual.
Help! I can't login!
No problem! We'll help you out. First, please take note that your login information for our website will differ from the login information for the NNA's website. We apologize in advance for any confusion or inconvenience this may cause you.
Backgrounds Online uses cookies. By continuing to use our site you acknowledge and accept our
Cookie Policy.
Drug Screening Access
Application for Drug Screening Access
In order to activate Drug Screening on your account, we must register you with our partner, Quest Diagnostics.
As soon as we receive your application, we will initiate the process and notify you once you have access to Drug Screening.
The process typically takes 1-3 business days to complete.
If you have any questions about which Drug Screening product to order or how to conduct the screening process, please contact your
Account Manager.
Thank you for creating an account!
We are verifying a few items and will send an email to let you know your account is active. For questions, please Contact Us.
Backgrounds Online is required by TransUnion to ensure that our clients who have access to pre-employment credit reports have completed the
Application for Employment Credit Report Access, the Verification Checklist and have gone through an onsite inspection of the facility where
they will be running the reports. This establishes to the credit bureau that they are legitimate end users of the information and have a
permissible purpose to obtain a credit report.
The onsite inspections are non-invasive and conducted by a reputable inspection company. There is a one-time fee of $85.00 which covers
the cost of the inspection and is simply added to your invoice.
A sample list of items the inspector will be looking for is available on this form: Onsite Checklist
Once the forms are received, Backgrounds Online will initiate an order for the onsite inspection and you can expected to be contacted by
the inspection company to set up an appointment within one (1) business day. After the inspection has been completed, your account will be
granted access to run credit reports.
It is important to note that several states have limited or restricted the use of credit reports in pre-employment background checks. If
you have questions about what is allowed in your state, please contact your Account Manager.
